16d (edited) • Job Offers
[Hiring] [Remote Work] Customer Success Manager (Customer Success Advisory)
Salary: Not specified
Location: Remote (United States)
Company Name: Vanta
Role: Guide early-stage startup customers through security and compliance journeys to drive adoption, retention, and long-term success with Vanta’s platform.
Qualifications: 2+ years SaaS customer success experience, 1–3 years GRC/compliance/cybersecurity knowledge, large book of business management, strong communication and problem-solving skills, customer retention experience, startup environment comfort.
Key Tasks: Advise customers 1:1 and 1:many, manage proactive outreach and shared inbox, monitor customer health metrics, support compliance frameworks, identify at-risk and expansion accounts, collaborate cross-functionally, relay customer feedback to product teams.
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[Hiring] [Remote Work] Customer Success Manager (Customer Success Advisory)
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