Qualifications: 10+ years of experience in service design or systems-oriented experience design, Deep fluency in service design methods: blueprinting, ... Qualifications: 10+ years of experience in service design or systems-oriented experience design, 4+ years of experience managing and leading service designers ... Principal Service Designer
Salary: $150,000-$206,300/yr USD
Location: Remote Nationwide
Company Name: Humana
Role: Full-Time Senior Customer Success & ... Director of Service Design
Salary: $168,000-$231,000/yr USD
Location: Remote Nationwide
Company Name: Humana
Role: Full-Time Mid-Level Customer Success ... , Deep fluency in service design methods: blueprinting, journey mapping, prototyping, facilitation, and storytelling, Experience designing services that ... design strategy across enterprise initiatives, connecting member needs to operational capabilities, Systems Thinking: Create service blueprints, journey ... design strategy across enterprise initiatives, connecting member needs to operational capabilities., Systems Thinking: Create service blueprints, journey ... alignment across teams and business partners to deliver coherent, multi-touchpoint services, Practice Development: Mentor and lead designers, evolve service ... Facilitate alignment across teams and business partners to deliver coherent, multi-touchpoint services., Practice Development: Mentor designers, evolve service ... complex systems, Strong collaboration and stakeholder engagement skills across business functions
Key Tasks: Service Strategy & Vision: Define and lead service