You were told the customer is always right.
And that is true. They are right to buy or walk.
However, it's not true they are always the smartest in the room.
They babble. Tell stories about nothing and then hang up on you.
Learn too control the conversation. Take over the rambling by using verbal cues too jump in. Don't worry they won't know your doing it.
The courses inside the portal are incredible. They will change your sales game.