Hey guys! I've been working on something that I'm excited to share with you after the new year, but I really wanted to get your input on a couple things. Please be brutally honest, I'd love to get a clear, raw view of what goes through your mind when you hear this, and what you would say to fill in the blank: “If an automotive technician truly understood __________, they would immediately realize flat-rate is optional — not inevitable.” Also, wanted to get your insights on these questions: 1) What do techs currently believe will save them?For example: “If I just get faster, I’ll make more” “If I just move shops, it’ll be better” “If I get one more certification, I’ll be valued” And which of these do you think is the most dangerous belief? 2) What do you think stuck techs incorrectly believe about themselves? Is it: “I’m not smart enough” “I’m just a wrench-turner” “I didn’t grow up around cars” “I’m not leadership material” Which one did you hear most on your darkest days? 3) What do techs who feel frustrated and stuck think prevents their success? Examples: “My shop won’t let me” “Management doesn’t care” “The industry is broken” “AI / EVs are killing this career” Which one do you think is dominant? I would seriously love to hear what you guys think! Please let me know what's top of mind. Hope y'all are having a great week!

You’re Invited – Live Lab Tomorrow! 🚨 Electrical problems don’t have to be a guessing game. Join us tomorrow at 1:30 PM EST for a LIVE lab where we’ll break down how to make electrical diagnostics quick, easy, and accurate. ⚡🔧 Here’s what you’ll learn: ✅ A simple process to diagnose circuits in 30 minutes or less ✅ How to avoid common mistakes that waste time (and money) ✅ Real-world tips you can use in the shop right away Whether you’re a seasoned technician or just starting out, this session will sharpen your skills and give you new confidence on the toughest jobs. 📅 Date: Tomorrow – August 19th ⏰ Time: 1:30 PM EST 📍 Where: Live Online 👉 Reserve your spot now and join us for this hands-on, no-fluff training. Let’s make electrical diagnostics something you look forward to. See you there! Meeting Link: https://meet.google.com/jxr-mday-kso?hs=224

Today we're highlighting our very own @Alek Bielenda ! I recently had the privilege of working with him on a vehicle inspection. Alek is the man!! Every so often, a technician walks into the shop with a level of drive that can’t be taught—only developed. That person is Alek, a rising technician whose commitment, pace of learning, and professional presence already set him apart. Alek may be newer to the field, but you wouldn’t know it by watching him work. He approaches every task with the same seriousness and curiosity you’d expect from a seasoned veteran. He doesn’t just complete the job—he studies it, breaks it down, and makes sure he understands the why behind every step. That mindset is what separates a good tech from a great one, and Alek is clearly on the latter path. What stands out most is his hunger to excel. In an industry where it’s easy to settle into routine, Alek refuses to coast. He’s constantly seeking additional technical information, clarifying systems, learning new diagnostic strategies, and sharpening his understanding of the vehicles he works on. Ask a question, and he’ll either know the answer—or he’ll hunt it down, verify it, and bring it back with clarity and confidence. But knowledge alone doesn’t make a top-tier technician. Professionalism does—and Alek brings that in full force. Whether he’s engaging with coworkers, approaching a repair order, or representing the shop, he shows respect for the craft and the people around him. He listens well, communicates clearly, and carries himself with the kind of reliability that customers and team members notice. These qualities—technical aptitude, rapid learning, and genuine professionalism—form a combination that’s rare in a newer technician. And they’re exactly why Alek is already earning trust, handling increased responsibility, and making measurable contributions to the team. Alek’s trajectory is obvious: he’s going places. His foundation is strong, his work ethic is sharp, even when his growth curve appears steep. What he’s building now—through repetition, curiosity, and consistent effort—will become the backbone of a long, successful career in the automotive industry.

Today we're spotlighting @Brian Steinhauser . He's a great guy and he just joined this community! I recently had the chance to work with Brian, and he made an immediate impression. His technical knowledge is rock-solid, and he approaches diagnosis with calm, methodical confidence — no guesswork, no ego, just skill. What really stood out was how professionally he conducts his work. He communicated clearly, asked smart questions, and took real pride in getting the job done right the first time. Brian is the kind of technician who quietly raises the standard for everyone around him — and he deserves to be recognized. Most importantly, Brian shows pride in his work. You can’t teach that. It’s the mark of a true professional. So here’s to Brian: a technician who represents exactly what the automotive field needs more of — skill, integrity, and a standard of excellence that elevates everyone around him. Let's hear it for Brian!

You may have noticed that I’ve been radio silent for a little while. Part of that is because I’ve been focusing on improving my own mindset by taking a mindset recalibration and technology fast (as much as that is possible while still being employed in the automotive world, lol). A little while ago, I sat through a Tony Robbins seminar — not for hype, but to get my own head straight. I expected motivation. What I got was a gut check. I realized we often try to solve the wrong problem — we’re all chasing better strategies to make the automotive service industry better, when the real fix starts inside: change your state, rewrite your story, and the strategy takes care of itself. We think the answer is always a better strategy. Better workflow, better equipment, better pay plan, better leadership. But here’s the truth Tony laid out — and once I saw it, I couldn’t unsee it: "Strategy comes last. To really change results, you first change your state, then your story, and only then your strategy." - Tony Robbins Let's break that down in shop-floor terms. 1. STATE — How You Show Up Your state is your physical and emotional condition — your breathing, your posture, your energy, your focus. If you roll into work already frustrated, tired, and mentally fried, it doesn’t matter what strategy you use — your brain’s running on low voltage. Before you touch a tool, check your own system first. Take 30 seconds to reset. Straighten up. Breathe deep. Move your body. Take a walk. You can’t fix a car when your own “control module” is in a logic-lock state. Professionals know this: when your state changes, your thinking changes. 2. STORY — The Narrative You’re Running The story is the meaning you assign to what’s happening. “I’ll never figure this out.” “Nobody here respects my time.” “This customer’s impossible.” Sound familiar? We all tell ourselves stories like this — but those stories decide what we see and what we miss. Try this instead: “This is data I haven’t connected yet.”