AI Isn't Always Right. Humans Aren't Either
I caught ChatGPT trying to improve a sentence that I'd written. It suggested replacing "That is what I'm still thinking about" with "That's what I'm still thinking about."
There was just one problem: I'd written "That's."
So I called ChatGPT on it: "Hold on. That's not what I wrote. Where did you get that?"
We talked it through and realized what had happened. It wasn't looking at my sentence. It was mentally carrying over an earlier version of the conversation. It wasn't a big deal. I didn't think that AI was broken. I was really just curious how ChatGPT came up with the word that didn't exist.
It struck me how differently a lot of people treat AI compared to humans. If a coworker made the same mistake, we wouldn't declare them unreliable and not fit to work with forever. We'd just ask them to hold on a minute so we could figure out where the mistake happened. People work through a misunderstanding and move on.
What's funny is that the same conversation that contained the mistake also had some of the best insights.
Correcting one mistake doesn't mean losing confidence in either AI or a person. I'm not right all the time, and I'm comfortable with that. Maybe AI deserves the same space to be wrong sometimes. It gives us room to question, think, and collaborate.
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AI Isn't Always Right. Humans Aren't Either
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