Hi Stefan and community, We are Connect Spinal Health. Andrew and I are excited to be part of this group. Here is our patient journey. We have this in more detail also but thought this would be useful to share with the group. I suppose the main constraints for us are getting patients to purchase care packages upfront and getting patients to Wellbeing. We keep working on all these things! Looking forward to getting practical advice on these. See you tomorrow :) Sinéad

I’m Michael, I recently started my own practice in Bristol. (Almost one year, but feels like yesterday) current patient journey listed. Constraints are patient not continuing beyond their initial care plan/ moving to membership. Also no real follow up/ patient nurture with emails etc. So some systems needed for sure, I just want people to utilise chiropractic like I do, use it regardless of symptoms and get adjusted regularly. Want to make that easy, and affordable for patients who also want it.