19h • General discussion
YES....Clarity IS Kinder!!
Just wanted to hop on here and say how much I loved today's post "Clarity is Kinder than Niceness". This is SO true. Employees oftentimes just want a straight answer that they can rely upon. It doesn't have to produce warm fuzzies....but it must be direct, consistently fair, and not take a degree in rocket science to understand. Don't YOU want the truth when you ask a question? So does your team.
Here's just one example of how we put this into practice. At Cornelius, we have conducted a salary survey every year for the last 5 years. Before coming here, when I wasn't a part of that process at other employers, I ALWAYS questioned the legitimacy of this process because it was shrouded in mystery and rarely resulted in any salary movement.
Since coming here and being fully responsible for the whole process, I turned this into a learning opportunity and invited all employees to attend. I showed them exactly what kind of information we collect, who we get it from, and what exactly I do with it to reach my final recommendations. I invited them to schedule time with me if they wanted to individually review the data I received for their positions. I had so many employees give positive feedback afterwards. Inviting them into the process gave the clarity they needed to be able to trust the process.
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YES....Clarity IS Kinder!!
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