Most AI strategies fail quietly, not because they are wrong, but because they are too big to feel real. Confidence with AI is not created by vision decks or transformation roadmaps. It is built through repeated experiences where things simply work. ------------- Context: Why Big AI Strategies Often Stall ------------- Across organizations, we see ambitious AI strategies announced with genuine excitement. Roadmaps are drafted. Use cases are mapped. Tool access is granted. And then, momentum slows. Adoption plateaus. People revert to old habits. This is rarely because the strategy was flawed. It is because human confidence does not scale at the same pace as organizational ambition. People do not change how they work because they are told to. They change when they feel capable, safe, and successful. Large AI initiatives often ask too much, too fast. They introduce new tools, new language, and new expectations simultaneously. For many people, this creates cognitive overload. Instead of curiosity, they feel pressure. Instead of experimentation, they choose avoidance. The irony is that the same organizations chasing transformation already know how humans actually build confidence. They do it every day, through small, repeatable wins. AI adoption is no different. ------------- Insight 1: Confidence Is Experiential, Not Conceptual ------------- We often treat confidence as something that can be taught. In reality, it is something that is felt. It emerges from experience, not explanation. Someone becomes confident with AI after they see it save them time, reduce friction, or improve an outcome they care about. Not once, but repeatedly. Each successful interaction reinforces the belief that they can use the tool effectively. Big strategies focus on potential value. Small wins deliver immediate value. That immediacy matters because it anchors learning in lived experience rather than abstract promise. When confidence is built this way, adoption becomes self-sustaining. People seek out new uses because they trust the process, not because they are told to.

Sometimes you get exactly what you asked for—and instead of excitement, you feel the pressure. Because once the opportunity shows up, there’s no one else to wait on. No one else to blame. It’s on you. That’s the part most people don’t fully understand: opportunity doesn’t just require action...it requires capacity. Discipline. Decision-making. Follow-through. Responsibility. So don’t just focus on getting the opportunity. Focus on becoming the person who can execute, keep it, and continue to build it once it arrives. Question: Where do you need to increase your capacity right now...skills, systems, or standards?

In this video, I show you every way to customize ChatGPT as of October 2025. This includes personalization options for both the free and paid plans, so no matter how you use ChatGPT, this video will teach you how to set it up to get the best results!