Building a Production Ready AI Salon Receptionist With n8n

Today I am working on a production ready AI Salon Receptionist that handles real customer calls and real bookings

The automation is powered by n8n as the main logic engine with Vapi handling the voice layer and Phorest managing clients and appointments

When a caller asks for a service time the workflow checks real time availability in Phorest based on the service duration

If the caller already exists the system continues smoothly

If not a new client profile is created automatically

Once availability is confirmed the appointment is written directly into the Phorest calendar

Everything happens securely without human intervention

Strong error handling is built in so if a slot is taken or the system is down the AI responds politely and guides the caller instead of breaking

This is a good example of how n8n can be used to build serious production systems that go beyond simple automations

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