anyone else building their MSP stack from scratch and second-guessing everything?
I left my corporate network engineering job about 4 months ago to run my own IT services business full-time and I have maybe 6 clients paying me right now, which covers rent but barely. The part I keep going back and forth on is the tooling - I'm running ConnectWise for ticketing and it feels like overkill for where I'm at, but I also don't want to rip it out in 12 months when I've got 30 clients and realize I should've started with something that scales. Honestly the bigger issue is I have no idea what a realistic sales motion looks like for a one-person MSP - I'm good at the technical work, not so good at sitting in front of a business owner and closing a $1,500/month contract. Curious how other people in the early stages handled the gap between 'I can do the work' and 'I actually know how to sell this.'
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Steve Burke
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anyone else building their MSP stack from scratch and second-guessing everything?
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