question for the operators here. with all the AI hype the last year or so, im curious what people are ACTUALLY running vs whats still done by hand. on my side some things got automated and it was a night and day upgrade, and other things i keep manual on purpose because AI made them worse. theres a line somewhere and im still figuring out exactly where it is. so where are you at? whats automated in your agency right now and whats still human, and more importantly, is any of the AI stuff actually moving the numbers or just saving a little time? want the real answer from people running at scale