20d • General discussion
How to Follow Up With New Skool Members Automatically
Following up with new Skool members is one of the easiest ways to improve activation.
Most new members do not need more content.
They need direction.
The problem is that owners forget to follow up manually.
A new member joins.
You mean to check in.
A few days pass.
They never introduce themselves.
They never ask a question.
They disappear.
That is why automatic follow-up matters.
A simple new member follow-up workflow looks like this:
𝗦𝘁𝗲𝗽 𝟭: 𝗪𝗲𝗹𝗰𝗼𝗺𝗲
Ask what they want help with.
Example:
“Welcome. What is the main thing you are hoping to get from this community?”
𝗦𝘁𝗲𝗽 𝟮: 𝗙𝗶𝗿𝘀𝘁 𝗮𝗰𝘁𝗶𝗼𝗻 𝗿𝗲𝗺𝗶𝗻𝗱𝗲𝗿
If they do not introduce themselves, send a nudge.
Example:
“Introduce yourself when you get a chance so we know what you are working on.”
𝗦𝘁𝗲𝗽 𝟯: 𝗗𝗮𝘆 𝟯 𝗰𝗵𝗲𝗰𝗸-𝗶𝗻
Ask if they found the right place to start.
Example:
“Did you find the best starting point, or do you want me to point you there?”
𝗦𝘁𝗲𝗽 𝟰: 𝗗𝗮𝘆 𝟳 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽
Ask what they are working on now.
Example:
“What is one thing you want to make progress on next?”
𝗦𝘁𝗲𝗽 𝟱: 𝗦𝗲𝗴𝗺𝗲𝗻𝘁 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲
If they need accountability, send them to check-ins.
If they need feedback, send them to the feedback thread.
If they are stuck, ask what they tried.
Follow-up should feel helpful, not automated.
The goal is to make sure no new member slips through the cracks.
Want to follow up with new Skool members automatically? StickyHive helps Skool owners build onboarding follow-up workflows and DM sequences.
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How to Follow Up With New Skool Members Automatically
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