As we head into the new month, I feel almost obliged to put together and post these two videos below. In January, we spoke to 20+ agency owners - all doing more than $50k/m I can count on one hand how many of them knew their LTV (how much a client is worth) and their Churn (how many of your clients leave every month) So I decided to put together two videos; 1. 5-Minute video showing you how to calculate churn https://youtu.be/zzut4A3je74?si=FHkZChsZmWvhgUVX 2. 7-minute video showing you how to calculate LTV https://youtu.be/UNFYw5IOUUY?si=03g4FIiHELZ9f_3k It literally takes 12 minutes for you to calculate and start tracking these numbers in your agency Everyone in this group has no excuses - we all should know and track these numbers on a regular basis to make sure the agency is on the right track! PS I've got tracker templates for each of these within the classroom - 100% free as always, make the most of them!

We started being more active on IG this year! Drop your insta in the comments so we can leave you a follow👀🙏

This is a community to help established agency owners build scale-proof systems so you can take on more clients without breaking delivery, retention, or margins.✅ STEP #1 Before doing anything book your free 1-1 Mini Agency Audit Call below so you can unlock the 'Scale- Proof Roadmap' https://calendly.com/fluxomate/1-1-mini-agency-audit STEP #2 Second, introduce yourself to the community using this template (copy/ paste template) Name: Where are you from: What does your agency do: Share a picture of your work set-up STEP #3 Once those two things are done check out these resources - Read through our rules -> https://www.skool.com/scaleproof-agency-hub-5323/classroom/41a3a7c1?md=bd9bc0b2d6754669b02e50d9b1da2d2f - Check out our YouTube resources -> https://www.skool.com/scaleproof-agency-hub-5323/classroom/723621da?md=2f081654259242c3b856e23f358efab9 This will become the number one place for established agency owners looking to scale without ruining their client experience of stressing out their team, so thank you for being part of the movement!

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One thing that helped me scale my eCom workflow: I built a repeatable system for store audits. Template for performance checks Screenshot flow for reporting issues Slack/ClickUp automation for next steps Now I can audit 5 stores in the time it used to take for 1.