Accidentally Ive found a real legal risk in the terms your sending to movers. It really shouldn't be me telling a professional trade body like BAR about this but here we are lol Please look into this with your legal team ASAP and update every mover whos already been sent the October 2025 Liability version. I only spotted it while creating a guide for a mover chasing unpaid storage and posted here because its in everyones interest (movers clients and BAR itself). Better to fix this royal cock up now before it affects your association or your members clients. When its sorted post the fix and thats FREE advice from me but I cant watch over BAR 24/7. At some point you need the legal team looking at this stuff , I'm getting too old for this shite. --------------------------------------------------------------- Britannia Clockwork Perfect Group Gerson Atlas 100s more FFS all using these terms. --------------------------------------------------------------- This is constructive criticism so the industry can evolve and everyone stays protected. Its regarding the law and the terms youre giving to movers. Yes contractually legal on the surface but I believe they are not litigation proof if a client takes a mover to court or a mover has to get rid of goods early. (Specifically Clause 23) it does not align with the statutory safeguards in the Torts (Interference with Goods) Act 1977 (TIGA) when storage removal charges are unpaid. See the black letter statute here: https://www.legislation.gov.uk/ukpga/1977/32/schedule/1/paragraph/6 Possibly like your older terms (2019) or: 23. If payment of Our charges relating to Your goods is in arrears and on giving You three months notice in writing sent by registered post or recorded delivery We are entitled to require You to remove Your goods from Our custody and pay all money due to Us. If You fail to pay all outstanding amounts due to Us within the three month period specified in the notice We may sell or dispose of some or all of the goods without further notice...

We’ve all been there… a unit full of someone else’s stuff, fees stacking up for months, and **zero written agreement** with lien/sale clauses. I’ve created a clean, ready-to-use 3-page guide with full letter templates so you can do it properly and protect yourself. Find it here

We’ve all been there… a unit full of someone else’s stuff, fees stacking up for months, and **zero written agreement** with lien/sale clauses. Good news: you can still clear the space **and recover your money** using common law bailment + the **Torts (Interference with Goods) Act 1977** (s.12 + Schedule 1 Part II). I’ve created a clean, ready-to-use 3-page guide with **full letter templates** so you can do it properly and protect yourself. **What’s inside:** **Step-by-step process:** 1. Preparation (evidence checklist – this saves you in court) 2. First Notice – Obligation to Collect (28 days – recorded delivery template) 3. Wait & Follow Up (lien, reminders, tracing) 4. **Intention to Sell Notice** (the CRITICAL 3-month notice – full template included) 5–7. During the notice period → Sale → Proceeds → Cleanup & records **Exact wording you can copy-paste** for both letters (already formatted for recorded delivery). **Key takeaway:** Without a contract you’re looking at a **minimum 3-month sale notice** after the first letter. Slower than with proper terms, but 100% legal when done right. **⚠️ Important** This is **guidance only** – not legal advice. For high-value goods or if you’re unsure, run the notices past your solicitor (a quick 30-min consult is cheap insurance). **Pro tip for the future:** Every new customer signs a proper storage agreement with explicit lien & sale clauses. It turns this 4–6 month nightmare into a 6–8 week process. Drop the PDF into your “Legal Templates” folder and save it. You’ll need it sooner than you think. Who’s currently sitting on an uncollected unit with no contract? How long has it been? Drop your situation below (anonymously if you want) and I’ll help you map the next steps. Let’s keep those facilities turning over and profitable! 💪 #SelfStorage #StorageBusiness #UnpaidStorage #LegalTemplates #SelfStorageUK

Most of us tally fuel, packing, casual labour, van costs & job payments at month-end anyway... turn those totals into real clarity instead of surprises at tax time or when buying that next van. My FREE Google Sheet "Know your Costs" is built for removals/storage businesses: - Expenses tab: Enter ONE total per category per month (e.g. all your fuel spend for the month in the Fuel cell, all packing materials in that cell). Categories fit movers: fuel, van repairs, packing (boxes/tape/blankets), labour, storage rent, insurance, etc. - Income tab: ONE monthly total for moves/jobs + tips/bonuses. - Summary tab: Auto-pulls everything → shows monthly net profit/loss + running cash balance (set starting balance once). Quick 5-10 min monthly input (after offline tallying) → spot leaks like "Fuel up 20%" or "Jobs not netting enough after extras". £ GBP for UK sole traders/teams. How to copy & use it (super easy): 1. Click the link below 2. It opens in Google Sheets (no account needed to view) 3. Top menu: File → Make a copy (this creates your own editable version – name it whatever, save to your Google Drive) 4. In your copy: Go to Setup tab (if there) → enter starting bank balance 5. Fill last month or February: one number per cell in Expenses/Income tabs 6. Watch Summary update automatically! Link: https://docs.google.com/spreadsheets/d/1HPGqJTBEfg5j_ZZVD2yIV8MFzH5poFIjYyQ82Ale6SU/edit?usp=sharing

I want to be direct and upfront with you all here in this space where we talk shop, share challenges, and try to make sense of running our businesses day-to-day. I'm taking this public approach on public facebook forum, laying out every major issue in the moving sector openly to customers and the wider world—because after years of working inside this industry (and seeing the same patterns repeat), I've come to the conclusion that quiet, internal fixes simply aren't cutting it anymore. We've all heard the promises: associations pushing for better standards, talks about self-regulation, insurance tweaks, and "we're handling complaints behind the scenes." But let's be honest—the problems keep piling up. Customers still get burned by hidden clauses, inadequate coverage, surprise fees, rogue operators, ghosting after pickup, urban relocation disasters, razor-thin margins squeezing everyone, and a complaints system that too often leaves people hanging. Many of us feel the frustration too—good operators get tarred with the same brush as the bad ones, insurance claims drag on forever, and genuine regulation remains patchy at best. I've tried the insider route: raising concerns internally, supporting associations, pushing for incremental change. But the needle barely moves. The sector stays stuck in the same unregulated mess year after year. If we keep doing the same things quietly, we'll still be dealing with these exact headaches in another decade—or five. So yes, I've gone public with it. A no-holds-barred series breaking down these issues one by one. Not to attack every mover (most of us are grinding hard to do right by customers), but to force transparency and momentum that internal channels haven't delivered. This isn't about putting legitimate operators in the crosshairs—it's about dragging the real problems into the light so we can finally address them at scale. When the public understands the full picture (the fine print traps, the insurance gaps, how associations sometimes prioritize members over consumers, the top complaints, hidden charges, red flags, communication breakdowns, city-specific nightmares, economic pressures hurting workers and service quality, the broken dispute resolution, and what real reforms could look like), it creates pressure for change that benefits everyone: better-educated customers, fewer bad actors dragging us down, stronger standards, and ultimately healthier businesses for those of us doing it properly.