Meeting Summary: Tuesday Team Gamma -Users Management and Data Security
Date: January 13, 2026Duration: 131 minutes Topic: Users Management in Salesforce
Key Topics Covered
1. Introduction to Users Management
Users management is the process of creating, maintaining, and controlling user access in a Salesforce environment. The session distinguished between:
- Front-end users: Customer service representatives, sales representatives, and managers
- Back-end users: Salesforce administrators, architects, business analysts, and developers
2. Creating Users
- Users must have required fields filled (marked in red) to be created successfully
- Username is the most critical field—must be unique, alphanumeric, and follow email format (e.g., name@company.com)
- Alias can be arbitrary (3-4 characters)
- License assignment is essential—determines which profiles a user can access
- Role assignment is optional during user creation
3. Licenses and Profiles
- Developer orgs come with 4 Salesforce licenses (the most powerful type)
- License type determines available profiles
- Profiles define what users can do in the organization—think of them as departments
- Every user must have a profile; you cannot exist in Salesforce without one
4. Profile Customization
Custom profiles are created by cloning standard profiles. Key customization options include:
- Login Hours: Restrict when users can access the system (e.g., 8 AM - 7 PM)
- IP Ranges: Limit access to specific office IP addresses
- Password Policy: Set expiration periods, complexity requirements, and login attempt limits
- System Permissions: Enable features like multi-factor authentication
5. Role Hierarchy
- Structures visibility in the organization
- Users higher in the role hierarchy can access records of their subordinates
- Enables data visibility based on organizational structure
6. Permission Sets
- Grant additional privileges without changing the original profile
- Useful for temporarily extending user capabilities for specific assignments
- Can be assigned with time limits
- Avoid giving admin-level permissions (View All Records, Modify All Records, View All Fields) to regular users
7. Permission Set Groups
- Bundle multiple permission sets together
- Simplifies assignment of multiple permissions to users at once
8. Public Groups
- Collections of users or roles created for record sharing
- Admins create groups; front-end users share records with them
- Can share records with read-only or read-write access levels
9. User Access Management
- Freezing a user: Temporary suspension (e.g., maternity leave)—license stays with the user
- Deactivating a user: Permanent removal—license becomes available for reassignment
- Login Access Policy: Must be enabled to allow admins to log in as other users for troubleshooting
Important Reminders
✅ Enable Login Access Policy in your org to test as other users
✅ Take screenshots of your work and organize them in Word/PDF for assignment submission
✅ Practice creating users, profiles, permission sets, and sharing mechanisms
✅ Don't assign admin permissions carelessly—only to trusted roles like auditors