Can You Really Run an MSP With a Full-Time Job?

Genuine question. I'm looking to find out. I've been speaking to a few folks in this community and outside of it about where they are with their MSP, and for some reason I seem to be bumping up against a lot of guys and girls that are running their MSP as a side hustle, and it's not their full-time gig.

Genuinely interested to know how you manage this. Like, what happens when someone calls with a support issue and you're in the office?

I know certainly during my break fix days, the way that I got around this was I actually had a call service set up. It's a call answering service called Moneypenny here in the UK, and they basically used to answer my calls for me. And then I would get an email and I was able to see if it was an urgent thing or if it wasn't, but that was very much break-fix.

So it was residential, so all the calls waited till out of office hours, so 5 p.m. started calling up all the folks that called me during the day.

Anyway, I'd love to know how you've maybe got this arranged if you're at that stage.

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