We're re running this webinar again - it's all about having an AI receptionist to asnwer the calls on a help desk (yes you read that right) Tuesday, 20 October, at 12:30pm UK, and the session is aimed at MSPs. For all the US/Aussies recording will be provided after the session here. He'll walk through how it handles calls on Edison's own support line, which is the part that would take phone duty off your engineers. He'll also cover how to sell it to your clients for monthly recurring revenue, and his sum on cost: about £18 an hour for a person to wait for calls, against £1.87 in per-minute charges if the calls in that hour add up to 15 minutes. Last time I asked him how an AI can do a password reset safely. If you've got a harder question than that, bring it. It's free and it's on Teams: https://edison.itrockstars.net/ Reply with your A, B or C. If you're a B, tell me what's putting you off.

Todays stats: - I spent $790 on Meta ads for this workshop - The ads reached 20,467 people and got 674 clicks, a 2.39% click-through rate - 55 MSP owners and IT pros registered, at roughly $14.51 per registration - 32 joined live, nearly double the 17 at the last session - 10 of those came on a link a colleague shared with them - 15 stayed for 40 minutes or more of the 65-minute session - The audience was mostly North American, with around 10 from the UK and Ireland

hi guys got a new workshop i'm running which i think you might like this will be helpful to both those that have attended one of my webinars before and anyone new looking to generate more qualified sales leads for their IT/Tech business. The workshop has 2 parts. Part 1: Full detail of the system we use to generate high quality leads and how the sales calls are booked. Included in this are 3 questions I will help you answer that will put you in front of 20-30 local businesses next month. Part 2: Open discussion on how you are helping your clients with AI - there's a lot to learn here as we all seem to be coming at it from different angles - the one big quesiton I've got - show me real world use case you are using with your clients thats helping them and generating you revenue. I have one up my sleeve that I will share. Add the workshop to your calendar 12pm ET Thursday 1st October Cal link

I was speaking with a webinar atendee on Friday - he's had his for business 19 years! Most of his business has been breakfix IT - for those of you that don't know me that well I used to have a breakfix IT business all the way back in 2007 - loved it. In this weeks youtube video I discuss the huge opportunity for those that have a breakfix IT business has when it comes to selling managed IT services. Here's the vid: https://youtu.be/YgW_AUp356A This also applies to established MSPs that are looking for new customers, you just need to leverage what you already have in the right way.

Something asked in Tuesday’s session and I thought it was a good question. A few others to: - Do we need to be an AI expert first? - Is Shadow AI the easiest place to start? - How do we find the processes inside a client’s business worth automating? - How local should the marketing be? don’t think anyone has this completely figured out yet - any if they say they have they're lying. That’s what I want to dig into on >Tuesday’s live session 📆<. If you’re coming along, what’s the biggest AI question you want us to cover?