hi guys spent the weekend in LA at a mastermind event (business accelerator) My wife thought I was nuts flying 11 hours to go to a 1 day event I came away from the event with 10,000 ideas. All pulling me in seperate directions but the dust has now settled. I've got renewed focus and renewed enthusiasim for my "mission". If you ever feel stuck or chasing your tail going round in a circle sometimes just doing something different can completley change things - thats how I feel right now after the last 72 hours of flying/networking.

New video up - hitting on some of the fear I have in my head around AI to clients. Keep hearing the same thing from most IT providers "no time"' "don't know what to sell" I get it. And I know why

Hi guys. Wondering how many of you are reporting or monitoring shadow AI in your client enviroments? If I asked you about X client could you pull up a report on their AI usage? I had a vendor on the webinar this week and we covered this topic. Biggest learning I have seen with this is that it's a great conversation starter with clients. A lot of them dont care but when you show them the data and who's using what they perk up. Anyway the main reason I'm asking is that I am thinking of building a free browser extension that I'd bundle into this group that would do exactly this - report on end point's AI usage. Something light weight and purley for starting the conversation. There are other vendors in the space but they are looking at this from a policy enformcement perspective where they actually restrict what goes into a prompt and lock down devices. I do see that as useful but only once you'ce sold your client on the need based on a report I could offer from the tool. Would love your input. PS this is not where the opportunity is in AI...had this exact conversation with @Chris Deitrick this week. We both agree it's the BPM play (business process maangment) which I've spoke with 2 others on yesterday and also getting nodding heads....The shadow AI is just the conversation starter.

Hi all, great to be here! My name's Josh. Ex-Gartner, worked as an enterprise Business Development Director, primarily with midmarket CIOs, IT Directors, CISOs, CDAOs etc (annual revenue £50m-£1bn). Most convos over the last few years have focused down on AI, cyber, Data governance and analytics, talent development, op model redesign, cloud infra, ITSM etc. Supported primarily with maturity assessments and diagnostics, governance and framework creation, strategy and roadmaps across various initiatives, working with clients and Gartner's analysts, and demonstrating the business value of IT to the ExCo. Looking to explore moving into the MSP space as a potential career move. Excited to get to know you all!!

click bait, yes but also true! Basically they have 3,500 customers, they dont do marketing the owners are tight. The sales guys wants to start doing marketing. I told him no, do this instead.....