First sales call, via a human translator, with a Portuguese Food company in Zurich

I have just had my first real client sales call. It was via a human translator to a Portugese business in Zurich Switzerland. I hardly spoke at all and now they want a voice AI and chatbot!....if I can create a good offer for them. They want a multi-lingual voice agent(5-6 languages) and chat bot for a shopify based food website. They are keen to try the tech but I need to make them an offer. Their minimum order should be more than 100chf (and AOV around 200) with occasional large orders (1000chf+). They are expecting between 200-300 telephone calls per month. Has anyone had experience with this type of install or offer? Any limitations or considerations that I should be aware of?

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