Communication is more important then work : VA session 2 notes
Style of Conversation: Pehle sawaalon ka jawab den, phir kaam se pehle ki communication/ conversation karen, aur phir kaam discuss kren. (Clear and structured.)
Handling Critique/Questions (Acceptance Energy): Defensive hone ke bajaye,
Acceptance Energy mein rehna, ghalti maanna, reason dena, solution/correction karna, aur phir update karna. (This process is key for learning.)
Task Updates: Hamesha complete information ke saath date aur day ki surety dena. 'Ho jayega' nahi, 'is din, is date tak ho jayega'. Aur agar miss ho, toh acknowledge karen, reason btain, aur aage badh jana (move on). Links zaroor provide kren (documents and videos ki bat krty hwy)
Assumption: Clear conversation krni hai 'Assumption shetan k liye best loop hole hai' na khud assume krna hai , na hi assume krne dena hai , direct swal pochen
Pro-Active Work: Active and Advance communication se kaam stop nahi hoga, aur team member ki non-availability bhi kaam nahi rokegi.
Client/Agency Work: Har 30 minutes par update den , during work feedback lain, aur hamesha complete words type karna. Sawaalon ke saath suggestion/options zaroor dena.
(Kam k doran feedback lene sy time ki bchat ho jati hai)
I tried to cover all points, also attaching Best virtual assistant session one assignment link : https://www.skool.com/make-1k-5k-in-30-days-8449/high-value-takeaways-what-i-learned-about-being-a-top-tier-va-not-just-an-assistant?p=af4e7fe1
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Raheela Younas
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Communication is more important then work : VA session 2 notes
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