May 9 • What Should I Do?!
What would you do?
I was going to ask this question in one of the Facebook WhatNot groups but decided not to in case the person I'm referring to is in that group because she would definitely recognize me.
So.
Last night one of my customers had a payment issue.
She couldn't rectify it.
She asked me to put aside an item that the payment was rejected for until she was able to get it fixed I said "no problem"
Thereafter she started asking me to put away every item that did not sell in an auction.
She basically derailed my whole show, she was totally distracting me and I felt like I was being manipulated. I basically lost control of my whole show..
I didn't wanna call her out because I didn't wanna create drama or look like the villain.
Another girl that was in the live said that some sellers do this for their regular customers.
They hold onto a bunch of items put it in their bin and allow the person to buy them for the auction price.
Well this girl was shopping with me for the first time.
I don't think any of my regular customers would ask me to do anything like this.
Before I knew it there were seven items in the bag.
I had spent way too much time on her it was making me flustered and distracting me from what I needed to be doing.
My mod was even messaging me asking "what in the hell is this girl doing?"
She was acting as if I was her own personal shopping channel and she had a credit card with me.
Finally I said "look I will rerun all of this on Monday and you're welcome to bid on it again."
I don't think that made her very happy.
I have a feeling she's probably just going to ghost me now.
Which is fine.
I'm totally OK with that.
Am I wrong for this?
Should I just have set it aside and put it in my bin for her?
Generally if I don't sell something I'll rerun it again and sometimes for a higher price and I'll get it.
I'm just wondering how I could've handled it better so that it never turned into an issue.
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What would you do?
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