"Hi Emily and everyone! I'm Serena Zafar and I'm really happy to be part of this group. I joined Skool yesterday and I'm already learning so much from all the different communities! I currently work as a Customer Service Representative at Work N Solution. My daily work involves helping people and solving problems, but I also have a passion for the coaching industry. I specifically help coaches with their organic client acquisition systems, ensuring they can grow their business naturally and connect with the right people. I joined ILCATE Engage: Coach & Lead because I want to grow my own leadership and communication skills. I want to be better at what I do so I can provide even more value to my team and the coaches I support. Looking forward to connecting with you all! Best Regards, Serena Zafar.

Silence is often misunderstood in coaching and healing. It is not empty space, and it is not absence of skill. It is precision. It is the deliberate creation of room for truth to surface without interference. Yet this is exactly where many coaches struggle — silence makes them uncomfortable. They feel the urge to fill it, to clarify, to move things forward, to “not let it sit.” In doing so, they often interrupt the very process they are trying to support. The art is not avoiding silence, but staying in it. Learning to hold it without collapsing it. Using it as an active instrument of transformation, where insight, emotion, and clarity can actually land. In coaching, silence is where perception sharpens. It’s where the client stops performing language and starts encountering themselves. Many of the most meaningful shifts don’t come from better questions, but from the disciplined restraint to not fill the space too quickly. Today in class, taught by our amazing Olesia Trok “The Art of Silence in Coaching and Healing,” exploring how silence functions as a tool of presence, depth, and real change. If you want to experience coaching at this level — where presence does more than words — you are welcome to join the class today. 5pm pst/8pm est zoom: https://us02web.zoom.us/j/83553867314?pwd=VTI3a1EwRmZSUS9lVUdmaDc3RGUvZz09 #CoachingMastery #PerceptualIntelligence #IntuitiveCoaching #ICFCoaching #coachingskills

Join us live inside the Excel certification program! Group 14 has just begun and we are excited to invite the community to welcome them in. Class starts at 9am Pacific/ 12pm Eastern Zoom link: https://us02web.zoom.us/j/85859097876?pwd=NWg5aG90Mm9RZWtpR1hndmNwU294QT09