My Background — Why I Started Gig2Gone
This post is personal context, not advice or instruction. Hi, I’m Brad. I’m 36 years old and have been self-employed doing gig work since August last year. Before that, I spent a large part of my adult life moving between entry-level office and call centre roles. In April 2025, I was terminated from a sales call centre role within two months of starting. That situation led to a Fair Work conciliation process and a settlement I can’t discuss further due to legal terms. What I can say is that it forced me to confront a pattern I’d been repeating for years. Over roughly 7 to 8 years, I cycled through multiple call centres. Each time followed the same arc: optimism at the start, long hours under heavy KPIs, increasing exhaustion, then eventually quitting with little savings and no clear plan. I repeated this cycle four or five times. The work itself wasn’t just tiring, it was psychologically draining. Constant calls, emotional customers, micromanagement, and performance pressure took a cumulative toll. Outside of work, I leaned into unhealthy coping habits and made poor financial decisions. Despite years of full-time employment, I was no better off financially or personally than when I started. By the time this last role ended, it was clear that the conventional office structure simply didn’t suit my temperament or long-term wellbeing. I wasn’t progressing, and I wasn’t recovering between roles either. How I Ended Up in Gig Work Gig work wasn’t a strategic career move for me - it was a practical response to needing income. At the time, I was receiving Centrelink, which covered my rent but little else. I needed flexible income to bridge the gap, so I started with DoorDash because the signup process was straightforward. In hindsight, it wasn’t an ideal platform for my location or circumstances, but it allowed me to start. A few months later, around October 2025, I switched to Uber Eats after completing the required checks. As I spent more time on the platform, I found the tooling, visibility, and bonus structures more usable for my needs, at least in Australia. I don’t claim this is universal, and experiences vary by location and platform.