Automate Product Reviews Instantly ⚡

Product reviews are one of the biggest trust builders in ecommerce. They can also be one of the biggest risks when they’re ignored or handled too late.

HighLevel just fixed that.

With the new Product Review Submitted trigger, ecommerce stores can now automate actions the moment a customer leaves a review. Not later. Not manually. Instantly ⚙️

Here’s why this matters.

Before this update, reviews were passive. You could read them, maybe respond, but they didn’t connect to your workflows in any real way. That meant delays, missed feedback, and a lot of manual checking.

Now, every review becomes a trigger.

Five-star review?Send a thank-you message, tag the customer, or notify your team to engage while the customer is happy ⭐

One-star review?Alert your team immediately, assign a task, or flag it for follow-up before it turns into a bigger problem 🚨

What makes this even more powerful is the filtering. You can trigger workflows based on:

Star ratings
Review text or headlines
Specific products
Store names
Even the reviewer’s name or email

That means smarter automation and way less noise.

For agencies, this is gold. You can build a clean review automation workflow once and roll it out across multiple ecommerce clients. It runs quietly in the background, protects reputations, and proves your value without constant effort.

Bottom line: reviews are no longer something you “check later.”They’re real-time signals that can drive action the second feedback comes in.

If you’re using HighLevel Ecommerce Stores and not building review automations yet… this should be next on your list 👊 Full Post Here!

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