How to Win Friends and Not Lose Respect: With Protocol
Here’s why I care about protocol. I’m in the business of keeping people safe without becoming the story. Protocol is how that happens. It turns ceremony into process and who moves when, which door opens, who speaks, who waits. When done properly the day is calm. It’s also respect. Titles, flags, seating, and sequencing aren’t only theatre; they’re the rules of someone else’s house. What they also are, is tradition, something we gloss over too quickly in society sadly - in my opinion - because it holds so much of our history. Is protocol part of every job? Absolutely not, infact it’s primarily for dignitary protections, guests of government and the official state work - but is it worth ignoring? Here’s my top five tips for Protocol: 1. Access & sequencing: Ignore protocol and doors don’t open: motorcade slots, lift control, and room entry are withheld. Schedules slip, the principal waits in public, and you’re sidelined by the host lead. 2. Precedence & titles: Wrong order, seating, flags, or forms of address offend the host = Embarrassment & Consequences: like removal from the room, strained relations, and a complaint that follows your careeer way longer than the client task after the event. 3. Legal & jurisdiction: Misreading status (HoS/HoG/minister) or the lead agency causes overreach. You risk unlawful direction, conflict with police/host security, and loss of accreditation. 4. Resources & routes: Without protocol alignment you lose escorts, reserved lanes, dais positions, and press pens. You’re forced into ad-hoc workarounds that increase risk and visibility. 5. Optics & timing: Miss cues (anthem, handshakes, toasts) and you block cameras, talk over ceremony, or miscue movements. You become the story; your principal bears the cost. How to Win 🥇 Coordinate with: the Protocol Officer (host government/organiser). In Australia: DFAT Protocol Branch, state/territory Protocol Units, or the venue’s Protocol Lead (plus the designated police/protective service).