Unable to connect to Remarkable via CalSync · Ep

Unable to connect to Remarkable via CalSync

Hi, I am trying to connect my Remarkable to the CalSync app on my Windows computer. I have Google Drive and Egnyte drives connected and I see that can be an issue so I have disconnected those. I have also turned off my Windows firewall. I am still unable to connect using the "Connect" screen. I have checked to make sure that my devices are on the same Wi-Fi (note, I also tried a USB data cable and had the same issue). Once I enter the IP Address and Password, I click on "Access Planners", and nothing happens. Sometimes I get a "time out" message. I am wondering what other issues might be involved. One possibility but I don't think so... My Remarkable uses a different email address as the User ID than the CalSync software. I am not sure what else to try. Thank you!

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