https://www.youtube.com/watch?v=uSTGNHGFOAo

Your support inbox doesn’t feel “busy”. Randomness is screwing up your productivity. A password reset sits next to a cancellation threat. A serious bug report gets buried under “where’s my invoice?” Claude Routines is quite popular so just use that. Set it to trigger every single day in the morning and make it sift through your emails and... Here’s the version that works in real life: 1) Choose 5 buckets you’ll actually use Keep it boring so your team sticks to it. - Billing / invoice - Access / login - Bug / broken - Cancellation / refund risk - Pre-sales / pricing 2) Write the priority rules like you’re explaining them to a new hire If you skip this, the sorting will feel “off” and everyone will ignore it. Examples you can steal: - Mentions “cancel”, “refund”, “chargeback”, “fraud” → high - Pre-sales + team size, budget, timeline, “need this by…” → high - Bug + “blocked”, “production”, “can’t ship” → high - “how do I…”, “where is…”, “can you resend…” → normal 3) Make Claude return the same fields every time Consistency is the whole point. You want routing and reporting without extra work. Have Claude output: - Bucket - Priority (high / normal / low) - One-sentence summary in plain words - What the person is asking for (refund, ETA, workaround, discount, etc.) - Suggested next step for a human agent 4) Route based on bucket + priority This is where the chaos starts turning into a queue you can trust. - High → ping + assign now - Normal → right queue - Low → wait, or send a quick “received” reply 5) Give agents a first-reply frame per bucket A frame beats a blank page. Refund risk: “Got it. Tell me what happened and what you expected. If we messed up, I’ll fix it today.” Bug/blocker: “Quick triage: what were you trying to do, what happened, and what’s the impact right now? Paste the error text if you can.” Treat every message like it has the same urgency and your day becomes a slot machine. Make the inbox predictable. Let Claude do the sorting. Keep humans for the decisions.

If AI feels “mid” to you, it’s probably because you’re using it like a vending machine. You type: “Write me a landing page” or “Make me a content plan.” It spits out beige. Then you blame the model. The fix isn’t a smarter prompt. You need better context. Here’s a simple way to feed context that actually changes the output in one go. Copy this and fill it in. Keep it saved as your “Context Card” and paste it before any real request: 1) What you’re making (one sentence) Example: “A landing page for a 2-week onboarding sprint for busy founders.” 2) Who it’s for (pick one person, not a market) Example: “A founder who has 12 tabs open, 40 Slack pings, and keeps pushing onboarding ‘to next week’.” 3) The moment they’re in (what happened right before they found you) Example: “They just hired their first ops person and realized nothing is documented.” 4) What they already tried (and why it didn’t work) Example: “They tried a Notion template dump. It turned into a graveyard.” 5) Your taste rules (3–7 bullets max) Example: - Short sentences. No hype. - Practical, not philosophical. - Assume they’re smart and tired. - Give examples, not frameworks. 6) Proof you can actually claim (real, plain) Example: “Includes a 30-minute kickoff, 5 docs, and a weekly review checklist.” 7) The one action you want them to take Example: “Book a call” or “Start the sprint” or “Reply with ‘ONBOARD’.” Then ask for the thing you want: “Using the Context Card above, write a landing page with: headline, subhead, 3 sections, FAQ, and a final CTA. Write v1. Leave placeholders where you need specifics.” Two important notes: - “Taste rules” is where your voice lives. Most people skip it. That’s why everything sounds the same. - Let AI write v1 on purpose. Your job is v2–v10: cut half, add one real example, remove anything you wouldn’t say out loud. If your outputs keep sounding generic, don’t prompt harder. Describe the person, the moment, and your taste. That’s the whole difference.

Here's something I see all the time with people growing their online business. They're putting out content, getting some attention, maybe even getting DMs, and then they manually reply to every single one. One by one. At 11pm. That's a second job with worse hours. Here's the thing about lead generation that nobody really talks about for beginners: getting someone's attention is actually the easy part. What kills most people is the follow-up. Someone comments on your post, you reply two days later, they've already forgotten who you are. The solution is building a loop that handles this for you. Here's the basic version of what that looks like: Someone engages with your content, they get an instant reply (automated but personal), they're invited to take one small next step, that next step collects their contact info, you follow up with actual value. No fancy tech, no big budget. Tools like ManyChat on Instagram can handle the first few steps automatically. The rest is just having something worth sending them. The automation just makes sure nobody falls through the cracks while you're busy doing the actual work.

https://youtu.be/EZ9234g-l7Q?si=RzZc5cpLgRhxAOkm How to create and sale digital products. Very simple way to make passive income using AI