Evaluate and Train Your Sales Team with AI-VOICE Based Sales Call

We’ve built a smart, AI-powered system that helps sales managers evaluate how well their team members perform real sales conversations - without needing live supervision or manual call reviews.

𝐇𝐞𝐫𝐞’𝐬 𝐡𝐨𝐰 𝐢𝐭 𝐰𝐨𝐫𝐤𝐬 👇

📞 Team members initiate a call to an AI Voice Bot, built using Vapi.

The bot plays one of three customer personas:

🎧 Neutral

🤨 Skeptical

🤝 Engaged

🤖 A Make.com scenario randomly picks a persona on each call — simulating unpredictable, realistic customer behavior.

📊 After the call ends, another Make scenario automatically evaluates the sales agent’s performance based on key metrics:

-Opening clarity

-Need discovery

-Value explanation

-Personalization

-Objection handling

-Call outcome

-Total Score

✅ The scores are pushed to Google Sheets — giving managers a clear, structured view of how each rep handles different types of customers.

🎥 I’ve included a video showing the full setup, logic, and real-time demo.

This system it helps managers identify gaps, strengths, and improvement areas so they can make better decisions around training, assignments, or next steps.

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