I've come across some concerning news about Capital One. The bank is facing accusations of cheating customers out of $2 billion in interest payments on their savings accounts. The Consumer Financial Protection Bureau (CFPB) filed a lawsuit against them, claiming that Capital One misled customers with their 360 Savings account by promising one of the highest interest rates. However, they froze the rate at a mere 0.30 percent while interest rates were rising nationwide due to the Federal Reserve's adjustments.
Around the same time, Capital One introduced a similar product called '360 Performance Savings,' which offered significantly higher interest rates—at times over 14 times more than the 360 Savings account. The CFPB alleges that the bank failed to inform 360 Savings account holders about this new, better-paying option and instead kept them uninformed about the advantages of the new product.
CFPB Director Rohit Chopra stated that the agency is suing Capital One for deceiving families out of billions of dollars from their savings accounts and emphasized that banks should not make promises they can't fulfill. The CFPB is seeking compensation for the affected customers in this lawsuit, which they feel confident about winning. This comes on the heels of a previous lawsuit from customers against the bank regarding the same issue, where they claimed they were deprived of 'millions of dollars' in lost interest.