Was just posting in Accelerator and this happened... Samsung Note 10+ using Google Chrome

One of my members always gets the message incorrect password every time he tries to log in. How can we fix this once and for all?

When I set the drip feed. I do not get the thumbnail showing of when it will be released by. Instead it shows like this:

I came across this issue that if I open up skool via mobile and click on notifications, it often times selects the number of notifications as if I'm selecting the number to highlight it. When it should just pull open notifications as intended, I think it may be a bug with the # not being linked or registering.

@Sam Ovens until now we were able to create a lesson without a video if we only needed to add a PDF using the links. But for some reason now those same lessons because they don't have a link, it is showing as if the video is blocked although there isn't supposed to be a video. Any idea how to overcome that? Thanks,

Hi Guys there is a bug for scheduling meeting times in the calendar it doesnt count for daylight savings and when i put my meeting in skool its out by half an hour

Hey guys for some reason when people add the calendar invite into their calendar it is updating wrong across timezones. Has anyone else had this issue?

I made a second account (besides my group admin account) to try out some settings. I couldn't find a way to delete this existing test-account. I can only exit the group but the account is still there. Will there be a feature to delete an account?

I looked trough lots of profile pictures, once I zoomed a bit into the profile pics on their profile, I noticed even the best pics look a bit over pixeled... -> How could the quality of the pics on the profile be improved by everyone on skool?

Hello! I have recently uploaded videos in my course, one of the videos does not seem to be working, while all of the rest do. There were all uploaded through Wistia links. Could you advise me what could be the potential reason?

How to delete and leave a Skool group created by accident?

is there a support portal for Webhooks? I'm getting Method not allowed.

I made the image the exact size recommended and it comes out pretty pixelated. Not sure if it's like this for anyone else, but just putting this in the group

If you type out all your action items, then decide to add a resource without saving first... all the action items you wrote automatically delete. Apparently you have to save after you do every single thing or it will delete.

Hi Team, at the moment there is only a blank screen on iPhone. Everything is fine on iPad and desktop. Could you have a look at that? Dennis

Are you guys playing around with the ability to lock content? I'm only asking because I see a blinking Dark Lock flashing over my video Pic in one of my Post in my classroom. @Sam Ovens

First, when I upload a Video from Wistia to Skool it gives a zoom on the Thumbnail, instead of keeping the original aspect. The first picture is the Thumbnail on Wistia and the second is on Skool. Second, when I play the video it puts two black wide screen bars on the video, instead of using the full screen for the video. The third picture is the video playing on Wistia and the fourth is on Skool. This is happening to all our videos from Wistia on Skool. Thanks for your time.

When someone is creating a new account and clicks "Upload a different photo" when selecting a profile picture, it doesn't seem to respond at all.

I'm setting up events and attempting to set GMT 00 and its being funky (I've made a video)

I've got pending invites in pending invite list although people already joined a group.

Hey, I’ve had success accessing the skool website off my desktop computer in the past. But recently I started getting the below warning (screenshot attached) and I can’t get past it. I’ve tried chrome, and Safari, and both bring the same warning. I would say 1 out of 20 times I can access the site, but mostly I just can’t. Is this a site issue, or a “dans computer sucks” issue? 😅

It seems when you upload a file to a module, it doesn't delete text from the description, but it does delete text from the action items section (if it hasn't been saved yet). Not huge but wanted to bring it up just incase. Accidentally deleted my action item text a couple times when uploading stuff

I tried 4 credit cards (all have money inside) they all failed for my monthly payment... What do I do?

Hi. I have 3 pinned posts, but only 2 show. Unpinning and pinning again didn't work Any ideas?

Tried to change my URL, and the system said I can not use that URL. I checked the URL, it's not in use. Are there rules on what URLs we can use? Like the lenght of the community name or does it neeed numbers, etc?

We're given 2,000 characters for a description of a course, but I'm not sure where I can go and see that description text once I've started a course. Is there a way?

I'm trying to update the group url, but since I'm on a free trial, it's not letting me. To change the group url, I need to pay, but there isn't a place to pay.

When my next event is tomorrow, but it starts >24h Skool says „xyz is happening in 2 days“… Confusing :) Dennis

My Skool got archived and it will not allow me to click the button to update my billing. Would love help with this ASAP so my community is not interrupted.