Hi, looks like there might be an issue with Loom video playback on Skool. Recorded a Loom video so you can see what I am referring to: https://www.loom.com/share/dde146f2084c40c99609d07388d10d81 Or maybe it's on my end, no idea. Noticed this happening last few days or so.

When you send a response in a thread @someone and then try to get the cursor post the persons name, you end up constantly hitting the GIF button and it makes it difficult to start writing your response on mobile cause it’s so close to the actual text box. Maybe moving it over and creating space There to make it easier to tap the text box and start typing. Not sure if anyone else runs into this. Im on an iPhone.

I've just added about 180 modules to my course and it won't let me duplicate another module now for some reason. Please help

Hello! I'm running a 3-week program in Skool and a few customers just encountered an issue: the "Classroom" page appears empty for them on mobile. I have a theory on why. Relevant events: 1: When starting the group, I made a "welcome" set and module. 2: I later added a "week 1" set with its own welcome module. 3: I deleted the first "welcome" set and module, since they weren't necessary anymore. My theory: I suspect that this series of actions has created some sort of "null reference" issue, where going to skool.com/groupname/classroom sometimes tries to fetch the first set and module I created, which of course don't exist any more. This issue didn't happen when the customers went to the classroom through a URL link to a specific module, though it did happen when they went to the generic "skool.com/groupname/classroom" URL It also doesn't happen on all mobile devices, and we have no reports of this issue on normal computers.

Trying to migrate my course to Skool, and I want lessons to be in order. But as we're creating lessons, they keep automatically shuffling up and down, even when we try to put them back in place. It's super annoying and stopping us from getting the course up in the right order. Any fix for this @Sid Sahasrabuddhe ?

When making a post under a lesson, the emoji picker is partially hidden by the post category button. My students are unable to find it.

When I switch the thumbnail on my Bunny video it doesn't change in the Skool embed. Steps to reproduce: 1. Add Bunny video to Skool. 2. Load Bunny embed in Skool to verify thumbnail. 3. Change thumbnail in Bunny admin interface. 4. Refresh Bunny embed in Skool. Thumbnail has not updated.

Hi - I am trying to add a fifth resource to one of my weeks. For whatever reason, it keeps swapping the fourth resource with the new one uploaded each time I try. Has anyone run into this issue? I have had more than five resources in the past with no issue.

Step 1: Incognito Step 2: https://www.skool.com/synthesizers Step 3: Click "Classroom" For me at least nothing happens.

I was typing a comment, someone else posted a comment on the same thread, and the comment I was typing disappeared

Up until a few weeks ago the videos in the course that I’m taking used to remember the position that I stopped at so that when I get back to it I could resume easily. Now I have to start the video from scratch and skip forward to try and find the spot I was up to. This is super annoying and a time waster. Is there a setting I can change or is this something that Skool Devs need to fix?

Hey Skool team, when editing in the classroom, clicking on edit course, edit set, edit module, etc. doesn't update the URL in the browser and so the back button breaks. Also prevents us from deep linking to a specific edit view if we wanted to share a link directly to a page with a team member / collaborator.

If you click the question mark button in the bottom right hand corner on a 27" iMac it opens the support window but it's hovering about halfway up the page. Looks like it should be sticking closer to the bottom of the page. Here's a quick loom video demoing the issue. Hope that helps!

I'm new to Skool. I have my main admin account and have set up another so I can see what it looks from a client's view. Can anyone explain why this is happening? My clients Classroom home screen looks totally different to mine - not all courses showing and in a completely different order. All courses are set to "All members have access".

How to delete and leave a Skool group created by accident?

While I am writing a comment, I see that someone else is also typing a comment. If the other person sends their comment before me, my whole comment disappears and I have to start writing all over again. This is especially annoying if I have already written a longer comment. Has anyone else had this experience of the comment disappearing?

I dont know if this has been mentioned before, but the formatting is not working with the automatic event email. Love the feature, but as you can see, there is no spacing / enters. Perhaps a quick fix? btw, the image example is from 2 different dates, but that does not matter

3 x I wrote a long post from mobile Skool site to my clients and the post didn’t upload or save …. Lucky I saved the 3 version… But still mobile not working for me … Anyone else having similar issues

We faced a problem, when you write comments under posts from the phone, the keyboard often slows down very much, letters are printed very slowly. This is happening only on the Skool website. What could be the reason and how to fix it?

Just a head up. Cheers https://www.loom.com/share/e2011ee932004a6a8c324796bc368e87

I had a post pinned to the top and I accidently unpinned it. Now that I try to pin it says "pinned to the top", but it's not showing up pinned to the top for me. Is there a way to see the portal as if you're a student? Thanks!

Hello, Our daily users on our "metrics" tab dropped from 200 to 0 overnight. Looks like there is some sort of error as there are users online currently that aren't showing in the reports. Is there a way to look into this? Thanks!

Trying to do a mass invite w the CSV upload and the XLM file is not coming up from me.

does anyone have the template to bulk upload members the template is displaying an error message

I faced а problem with final deleting messages. Our student delated her messages and they stayed in this form, like on photo below, which looks really bad. What we can do with it, to remove without trace?

any ideas @Sid Sahasrabuddhe. Cheers

Hi I’m on an iPhone 13 mini and when I hit reply there’s not enough room between the person’s name and the gif so when I go to type the gif thing pops up and I have to undo it. Anyone else?

Hey there so as some of you know, since we don’t have a mobile app, you can tell your students to simply “Add to Homescreen” to mimic an app. However - because there’s a line of code missing, when you open the “mobile app” that you just saved your home screen, it still shows the address bar - sort of losing the whole “app experience” and potentially providing a worse user experience w/ the annoying address bar shown. This is because, unlike other sites (like nomadlist) when you add to Home Screen, they have a special code that allows the “app” to play more nicely & hides the address bar. This completes the app feel & quite honestly, with this last piece, can really solve the mobile app need until a native app is complete. Can the devs please considering add the following code I found that hides the address bar once someone has added Skool to homescreen? That way it feels more like an app & provides a better user experience on mobile? See screenshots & reference links: https://stackoverflow.com/questions/44535687/add-website-to-home-screen-without-address-bar This seems like an easy hot-fix. Thanks!

Two questions. 1) It seems that you are only allowed to pin up to 3 messages. I only have 2 messages pinned but when I go to pin a 3rd one, i'm getting the "Only 3 pinned messages allowed". Why is that? 2) Why are only 3 pinned messages allowed..?