Working on a governance-style onboarding audit system for agencies and researching “Week Two Nightmare” operational failures.

I’m researching operational failure patterns during agency onboarding and trying to isolate the exact conditions that create “Week Two Nightmare” clients.

Not looking for client drama or personality stories — specifically operational breakdowns like:

missing access/logins
unclear KPIs
impossible launch timelines
approval bottlenecks
stakeholder confusion
fulfillment inheriting chaos after the sale closes

I’m building a governance/audit framework to analyze whether these instability conditions were actually visible before fulfillment labor was committed.

Everything can be anonymized.

If you’ve ever had a project where:“sales was excited but operations inherited a grenade”…I’d love to study the operational signals behind it.

Curious whether anyone here has experienced operational drift between Sales excitement and Fulfillment reality.

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