Every horse person knows this rule: if you forget the cookie, there will be consequences. And trust me… I paid for it. She made sure I understood my mistake. 😂
But honestly, it got me thinking about leadership.
If something as small as a cookie can completely change a horse’s attitude, energy, and willingness to work with you… what are the “cookies” we’re giving our teams?
Not huge bonuses. Not giant corporate initiatives.The small things.
• Recognition
• A thank you
• Feeling heard
• Flexibility
• Encouragement
• Trust
• A quick check-in
• Celebrating small wins
Sometimes the smallest gestures create the biggest shift in morale, motivation, and connection.
People don’t just remember how hard the work was. They remember how they felt while doing it.
So… what’s the “cookie” your team needs right now?