Voiceflow Webchat API Issue · Brendan's AI Community

Voiceflow Webchat API Issue

Hi guys. So I'm trying to figure out how I can have the VF chatbot launch and follow a specific path based on the page the user is on. I've set up my voiceflow such that immediately after the start block it goes to a javascript step to obtain the web page url, through: last_event.payload.websiteUrl. I'm passing the web url in my html via the launch property of event type launch, and payload including the actual webpageurl. Based on my knowledge on the web chat api, I'm using window.voiceflow.chat.interact accodingly. The issu I'm running into is that when the user visits a different page let's say product 1 page, the chatbot does launch, but doesn't start from the start block, it just continues from where the user had left off. I need it to first pass through the start block in order for it to obtain the websiteUrl via the JS Block. To solve for this, I use window.voiceflow.chat.interact(type: "launch") to take it to the beginning, but the issue with this is that it ends the conversation and the user has to click Start New Chat, to start the conversation. I need it to be seemless such that when the user visits a different page, the vf chatbot loads, then immediately pops up starting from the start block, without the user having to click "Start New Chat". How do you suppose we can handle this. Below are screnshots of my code and voiceflow flow.

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