Vapi issues · Brendan's AI Community

Vapi issues

Hi guys, I’m not experiencing a technical issue as such, but I’m attempting to get vapi to capture the address and postcode of the user. This seems to be very difficult as it hears it wrong address and postcode a lot of the time and notes it down incorrectly in make.com as addresses technically aren’t real words. I’ve tried getting the user to spell it out and vapi to spell it out back in confirmation, however this seems very inefficient as I fear most people will get annoyed by having to spell out a whole postcode and address, and then have it thrown back at them pretty fast to confirm that it is correct. Any suggestions? Would be grateful, thanks!

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