Sep 11 • Support Needed 💻
Polish numbers in Retell - a problem
Hi. I am experiencing a problem: Retell cannot understand numbers I say in Polish. When I say 4 digits or more, it omits them; new digits override just-said ones. It also has problems understanding numbers like 48 or 90 - simply cannot catch them. In the Retell dashboard, when testing my agent, there is the transcript being created. I sometimes see a number appears and immediately disappears. It seems to me that the people who did VAD/ASR did not test it properly for Polish. Perhaps it works well in English.
My Retell AI settings:
- ElevenLabs Turbo V2.5 (multilingual).
- Polish language selected.
- Background Sound: none
- Responsiveness: 1
- Interruption Sensitivity: 1
- Enable backchanneling: off
- Enable Speech Normalization: off / on - not much difference
- Reminder Message Frequency: 45 sec
- Denoising Mode: Remove noise (but not background speech)
- Transcription Mode: Optimize for accuracy
- Boosted keywords: many polish numbers added
- Use keypad: ON
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Polish numbers in Retell - a problem
skool.com/brendan
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