Building voice agents for dental clinics using Retell.ai, n8n & Airtable. Got asked about data privacy during a demo and realized I don't fully understand how to secure the entire flow โ especially when integrating with EMRs like Oscar Pro. I know the terms โ HIPAA, BAA, TLS, PHI โ but I can't fully visualize where patient data is exposed and how to lock it down end to end. This is a real gap for me right now and it's blocking me from moving forward confidently with clinic clients.
This is really important to me. I want to do this the right way before I scale.
If you've built HIPAA-compliant automations or integrated voice AI into healthcare โ please drop a comment, DM me, or even just point me to the right resource. I'm willing to jump on a call too if someone's open to it.
Don't let me figure this out the wrong way ๐ Your input could genuinely change how I build this.