I watched a business owner spend 45 minutes doing something that now takes 3.

He wasn't doing anything wrong. He just hadn't seen what was possible yet.

That's the thing about running a business you get so deep in the day-to-day that you stop questioning how things get done.

The biggest shifts don't always come from working harder. Sometimes it's just seeing your own process from the outside.

What's something in your business you've never questioned but probably should?

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