Dealing with privacy concerns · Brendan's AI Community

Dealing with privacy concerns

I have a client I've been doing custom programming for off and on for several years.

My contact there mentioned that one of the people at the company has over 10,000 unread emails in their business inbox. So I thought this is a great option for AI. And I mentioned what AI could do for categorizing, prioritizing, auto responding and stuff like that. And they said, they're very privacy concerned about leaking any confidential data they have. customer IDs, customer contact information, other confidential information that show up in these emails. And so they wouldn't allow anything to go through AI that wasn't firewalled to just the local office.

And I don't think they have the budget to set up a dedicated AI computer.

So it got me thinking, this can't be a unique scenario. How are people who are doing these kinds of AI automations handling it?

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Dealing with privacy concerns