9d • General discussion
Passing on Credit Card Fees to Commercial Customers
Does anyone have a recurring commercial customer that pays by credit card? If so, I'm wondering how you handle the credit card processing fees (i.e. increase the invoice price, disclose that the price is plus processing fees, or just eat the fee yourself).
For residential customers, I give them the 4-5 options for payment and let them know I take credit cards but there is an additional processing fee and there has been no issue. For commercial clients, I'm going to require credit cards on file so I can charge immediately. I'm just trying to figure out the best way to package it since I'm not offering another way for them to pay.
Stripe charges nearly 3% and my CRM takes 1% so the 4% really adds up over time so I want to pass this along. Thanks!
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Passing on Credit Card Fees to Commercial Customers
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