How do I fill for survivor benefits online.

So, I still haven't gotten my benefits that I applied for in June, for some reason they're fighting me the whole way. November was when it was supposed to start and December was supposed to be my first check. As of one day ago I got a letter telling me that I won't be paid for December because of an overpayment. Keep in mind I have not received anything to date in a payment. They said I will make too much money as what I posted what do you think you're going to make for the year. And I put 26 400, they're telling me that's too much so they're holding back December's payment. They're counting the whole year for payments I haven't even received yet this doesn't sound right to me. I filed an appeal I don't know what else to do? I am at a complete loss. I've gone in there several times to talk to him about it and they just won't do anything for me. They told me I would be paid in january. And then be judged for that whole year. Am I missing something?

Started my paperwork on (birthday was February 29th) June 20th to start my benefits to retire, took 60 days before I got a phone call, and was grilled from the man on the phone for wanting to retire and still work under the minimum monthly requirement. He did reluctantly agree to start my benefits in November. Account shows suspended. Been into the social security office twice to tell them that I'm only working three days a week. And they still won't correct my benefits for a start date in August. Why are they making me feel guilty on starting my benefits.