3d • ❓Questions
Royal Mail Issue
Sooo I don’t often have postage issues, or they usually sort themselves out eventually, but had a first today.
Customer has ordered two pairs of boots from eBay, one pair from me, one pair from a different seller.
Both got delivered today according to tracking, however buyer has messaged me to say mine didn’t actually get delivered.
The postman has used the delivery photo for the other boots on my tracking.
I’ve checked the other tracking number and it’s the same pic to.
So one pic, two delivered items, apparently.
Mine have been marked as delivered, so must’ve been scanned at the door.
Buyer claims they don’t have them.
Stolen by postman maybe? 🤔
I’m leaving it an extra day just incase they get delivered tomorrow.
But anyone have any advice on this one? Tia
Painful as they’re a £70 pair 😭🥾
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Royal Mail Issue
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