Everytime I ask a garage owner to do more, or do better before they consider doing something additional, they nearly always respond with one of 4 excuses.
I call them the 4 M's
Money, Market, Method & Model.
But the thing that is really holding them back is.....them.
The 5th M. Mindset.
But they never say it, because it's uncomfortable recognising your shortcomings.
It's more comfortable blaming the external factors of money, market, methods and model.
But the reason why most garages are not more successful are internal factors.
Self limiting beliefs.