Error Saving Call Data with GHL's IVR

We use GHL's IVR system to forward inbound phone calls from the business's main phone number (host by LC in GHL) to our AI Inbound Receptionist. About 10% of the time, the user's phone number isn't passed through to the AI so any data collected on the call isn't saved anywhere. It is a massive issue for us. The only place we can see details from the call recording are in Assistable's call center. Nothing is saved to the contact in GHL (no notes or summary from the call, contact details, etc.).

@Bilal Ahmed

I know you found a workaround by creating a wait time at the beginning of the IVR to allow time for GHL to process the call and pass through but that only works by using a wait step with music right? Any other way you've found to get this to work?

Is anyone having this same issue with Twilio's IVR?

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