Competitor's workflow broke. Took them 9 days to fix. I rebuilt the entire thing in 11 minutes.
Competitor's workflow broke. Took them 9 days to fix. I rebuilt the entire thing in 11 minutes.
Client switched vendors on day 10.
THE CRISIS
3 AM email from prospect:
"Our workflow stopped working"
"Agency says 7-10 days to fix"
"Processing 500 transactions daily"
"Losing $3k per day in delays"
"Can you help?"
THE BROKEN WORKFLOW
What failed:
- Customer order processing
- Inventory updates
- Shipping notifications
- Payment confirmations
Agency's response:
"Need to audit the entire system"
"Could be the API integration"
"Might need to rebuild from scratch"
"Timeline: 7-10 business days"
"Emergency rate: $15,000"
THE CALL
Prospect: "Can you fix it?"
Me: "Don't need to"
Prospect: "What do you mean?"
Me: "I'll build you a new one right now"
Prospect: "That doesn't help, we need it fixed"
Me: "New one will be working in 10 minutes"
Silence.
Prospect: "You're joking"
Me: "Describe your workflow"
THE BUILD
Prospect explains the process.
Standard e-commerce automation.
I open Skada.ai
Type the requirements.
Generate workflow.
9 minutes later:
- Order processing: Working
- Inventory sync: Working
- Notifications: Working
- Payment tracking: Working
Me: "Send a test order"
They process a test transaction.
Everything fires perfectly.
Prospect: "What just happened"
THE COMPARISON
Agency's fix:
- Day 1-2: System audit
- Day 3-4: Identify issue
- Day 5-7: Rebuild nodes
- Day 8-9: Testing
- Cost: $15,000
- Status: Still broken
My rebuild:
- Minute 1-3: Requirements
- Minute 4-9: Generation
- Minute 10-11: Testing
- Cost: $5,000
- Status: Live and working
THE SWITCH
Prospect: "Can you handle our volume?"
Me: "What's your volume?"
Prospect: "500 orders daily"
Me: "That's nothing, it'll handle thousands"
They migrated that morning.
Canceled the agency.
Agency called: "We're almost done with the fix"
Prospect: "Don't need it anymore"
Agency: "You found someone else?"
Prospect: "Yeah, he rebuilt everything in 11 minutes"
Agency: "That's impossible"
Prospect: "It's been running for 6 hours"
THE REAL ISSUE
Agency wasn't slow because the fix was hard.
They were slow because they built it manually the first time.
Manual build = manual debugging
Manual debugging = days of troubleshooting
Days of troubleshooting = expensive emergency rates
My approach:
Generated build = regenerate if broken
Regenerate = 11 minutes
11 minutes = no emergency needed
WHAT HAPPENED NEXT
Client referred 4 companies.
All same story:
- Agency workflow broke
- Agency wants weeks to fix
- I rebuild in minutes
Current rescue count: 12
Average rebuild time: 8 minutes
Average client savings: $11,000 per incident
THE QUESTION I GET
"What if your workflows break?"
Fair question.
Answer: "I'll rebuild it in 10 minutes"
Client: "That's your disaster recovery plan?"
Me: "That's faster than most agencies respond to the phone"
THREE MONTH UPDATE
Original client:
- Zero downtime since migration
- Processing 650 orders daily now
- Workflow still untouched
- Previous agency: 4 outages in 3 months
Their message yesterday:
"Why did we tolerate days of downtime as normal?"
THE PATTERN
Agencies treat workflow failures like surgeries.
I treat them like replaceable parts.
Engine breaks? Don't spend weeks fixing it.
Swap in a new one. Keep moving.
When you can rebuild in minutes, downtime becomes optional.
MY OFFER NOW
"If my workflow breaks, I'll rebuild it free within the hour"
No agency can make that promise.
Because no agency can rebuild that fast.
Who else thinks 9-day fixes for automation are ridiculous?
3
100 comments
Erik Fiala
2
Competitor's workflow broke. Took them 9 days to fix. I rebuilt the entire thing in 11 minutes.
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