May 15 • General discussion
What kind of conversation should you have to create a good bond with the customer?
Hello everyone,
My name is Paulo, I’m from Brazil and I’m a barber for almost 10 years.
For the last 5 years I’m living in Portugal. Most of the clients of the shop that I’ve been working in the last 2 years it’s walking clients.
I’ve been struggling to building my regular clientele. And I know that a part of that struggle it’s based in the lost the “ability” of the “small talk” during the service.
I wanted to know what type of conversation you use and think it’s very effective to make a good bond with the clientele.
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What kind of conversation should you have to create a good bond with the customer?
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