Client asked for pricing. I used to say "$2,000." Now I say something different. Close rate doubled.
THE OLD APPROACH:
Client: "How much?"
Me: "$2,000 for setup plus $150 monthly"
Client: "Let me think about it"
Close rate: 34%
THE NEW APPROACH:
Client: "How much?"
Me: "Let me ask - how much is manual processing costing you annually?"
Client: "I do not know, maybe $15,000 in staff time?"
Me: "So my $2,000 setup pays for itself in about 6 weeks. Then you save $15,000 every year after that."
Client: "That makes sense. Let us do it."
Close rate: 71%
THE PSYCHOLOGY:
$2,000 alone sounds expensive.
$2,000 versus $15,000 sounds cheap.
This is called anchoring.
THE ANCHORING PROCESS:
STEP 1: Calculate their annual cost
Hours monthly times hourly rate times 12 months
STEP 2: State that number first
"Based on 40 hours monthly at $30/hour, this costs you $14,400 annually"
STEP 3: Present your price second
"My setup fee is $2,000 with $200 monthly maintenance"
STEP 4: Show the comparison
"So you invest $4,400 in year one and save $14,400. Net savings of $10,000."
THE CALCULATION CONVERSATION:
Me: "Walk me through your current process"
Them: "Staff spends about 10 hours weekly on invoice entry"
Me: "So 40 hours monthly. What does that staff time cost you?"
Them: "Maybe $25-30 per hour?"
Me: "Let us say $27. That is $1,080 monthly. $12,960 annually. Just on typing data that could happen automatically."
Them: "I never thought about it that way."
Me: "My setup fee is $1,800. Pays for itself in less than 2 months."
THE ANCHOR VARIATIONS:
TIME ANCHOR:
"You are spending 520 hours annually on this. That is 13 full work weeks. My system gives you those weeks back."
OPPORTUNITY ANCHOR:
"What could your team accomplish with 40 extra hours monthly? That is basically another employee's worth of capacity."
RISK ANCHOR:
"Manual entry has about 3% error rate. On 500 invoices, that is 15 errors monthly. What does fixing each error cost?"
GROWTH ANCHOR:
"You mentioned planning to double next year. That means double the manual work. Or the same automated work."
THE ENTERPRISE COMPARISON:
"Enterprise solutions for this run $15,000-50,000 plus $1,000 monthly. I can deliver the same result for $2,000 setup. You get enterprise capability at small business pricing."
THE COMPETITOR ANCHOR:
"Most automation consultants quote $150-200 per hour. A project like this takes 15-20 hours. That is $3,000-4,000. My flat fee of $2,000 includes everything."
THE PROPOSAL FORMAT:
Section 1: Current Cost
"Your annual cost of manual processing: $14,400"
Section 2: Investment
"Setup: $2,000 | Year 1 maintenance: $2,400 | Total year 1: $4,400"
Section 3: Return
"Year 1 savings: $10,000 | ROI: 227%"
THE VISUAL:
Current annual cost: $14,400
Your investment: $4,400
Net first year savings: $10,000
Every year after: $12,000+ savings
THE OBJECTION HANDLER:
"That seems expensive"
"Compared to what? The $14,400 you are spending annually on manual work? Or the $50,000 an enterprise solution would cost? At $2,000, you break even in 7 weeks."
YOUR HOMEWORK:
Calculate the annual cost for your last prospect
Reframe your pricing as investment versus waste
Practice the anchoring conversation
Use on your next discovery call
Track close rate difference
Your price is not expensive. Their current process is expensive.
What is the annual cost of manual work for your target clients?