Client was comparing me to two other vendors. I did 30 minutes of research. Won the deal.
THE SITUATION:
Prospect: "We are talking to a few people about this."
Me: "Great. Who else are you considering?"
Prospect: "Company A and Company B."
Me: "Got it. What matters most to you in making this decision?"
THE RESEARCH:
Spent 30 minutes learning about both competitors:
Company A:
- Enterprise focus ($15,000+ projects)
- 6-8 week implementation
- Monthly minimums of $500
- Serves Fortune 500 mainly
Company B:
- Offshore team
- $800 fixed price
- Limited support hours
- Mixed reviews on accuracy
THE POSITIONING:
On follow-up call:
"I looked into the other options you mentioned. Here is how I see it:
Company A is excellent for enterprise. But their minimum is $15,000 and implementation takes 6-8 weeks. For your volume, that is probably overkill.
Company B has attractive pricing but their support is limited to offshore hours and accuracy reviews are mixed. If the automation makes errors, you are back to manual work.
I sit in the middle. Enterprise-level quality at small business pricing. I am local, available, and my accuracy runs 97%+. Setup is $3,400 with weekly support included. Live in 2 weeks, not 2 months."
THE DECISION:
Prospect: "That actually makes a lot of sense. Let us go with you."
THE RESEARCH SOURCES:
Website (pricing, positioning, case studies)
LinkedIn (company size, recent posts)
G2/Capterra (reviews and complaints)
Google (news, press releases)
Their sales materials (if available)
THE COMPETITIVE ADVANTAGES TO HIGHLIGHT:
Against enterprise competitors:
- Faster implementation
- Lower minimum investment
- Personal attention
- Flexible terms
Against budget competitors:
- Better accuracy
- Local support
- Proven track record
- Accountability
Against DIY tools:
- No learning curve
- Done for you
- Ongoing maintenance
- Expert optimization
THE QUESTIONS TO ASK:
"Who else are you considering?"
"What is most important in your decision?"
"What concerns do you have about each option?"
"What would make this an easy yes?"
THE COMPETITOR COMPARISON DOCUMENT:
Create one-page comparison:
| Factor | Enterprise | Budget | Me |
| Price | $15,000+ | $800 | $2,000-4,000 |
| Timeline | 6-8 weeks | 2-3 weeks | 1-2 weeks |
| Support | Ticket system | Limited | Direct access |
| Accuracy | 95%+ | Variable | 97%+ |
THE DO NOT DO LIST:
Do not trash talk competitors
Do not lie about their capabilities
Do not be defensive about pricing
Do not ignore the comparison
THE PROFESSIONAL APPROACH:
Acknowledge competitor strengths
Position yourself accurately
Let prospect decide
Focus on fit, not superiority
THE WIN RATE IMPACT:
Deals where I researched competitors: 71% close rate
Deals where I did not: 38% close rate
THE TIME INVESTMENT:
30 minutes of research
Significant increase in close rate
Worth it every time
YOUR HOMEWORK:
Identify 3 competitors in your space
Research their pricing, timeline, support
Create comparison document
Practice positioning conversation
Use on your next competitive deal
Know your competition. Position yourself clearly.
Who are the main competitors prospects mention to you?