π₯
Mar 27 β’ Business & Strategy π§
My First Client Almost Said No. Here's What Saved It. π₯
They were about to say no. I asked one question. They signed instead.
THE SITUATION:
End of discovery call.
I quoted: $1,600 setup + $140/month.
Them: "That's more than we budgeted. I don't think we can do this."
THE OLD ME:
"I understand. Let me know if anything changes."
[Lose the deal]
THE NEW ME:
"I hear you. What would need to be true for this to work?"
THE RESPONSE:
"Well, if we could start smaller and prove it works first, maybe we could justify the full system later."
THE PIVOT:
"How about this - I build just the invoice processing piece for $800. We prove it works over 60 days. Then we expand to the full system. Does that work?"
Them: "Actually, that works."
THE LESSON:
"No" often means "not like this."
Ask what would make it work.
Create options that fit their constraints.
THE OPTIONS TO OFFER:
BUDGET CONSTRAINT:
"What if we started with a smaller scope at $X?"
TIMING CONSTRAINT:
"What if we started in [future month] when timing is better?"
PROOF CONSTRAINT:
"What if I built a small demo first so you can see results before committing?"
APPROVAL CONSTRAINT:
"What if I joined a call with your team to answer their questions?"
THE MAGIC QUESTION:
"What would need to be true for this to work?"
This question:
- Keeps the conversation going
- Uncovers the real blocker
- Invites them to solve the problem with you
THE SAVE RATE:
Before using this question: 15% of "no" became "yes"
After using this question: 52% of "no" became "yes"
What alternative could you offer the next prospect who says no?
11
5 comments
My First Client Almost Said No. Here's What Saved It. π₯
powered by
skool.com/ai-first-client-formula-8589
From zero to first $1k/month with AI automation in 30 days. Get the exact formula + templates that landed 100+ their first client.
Suggested communities
Powered by