Why Knowing the Tools Still Isn’t Enough in Automation
Many people reach a frustrating stage in automation where the tools are no longer the problem.
You know how the platforms work. You understand triggers, actions, webhooks, and conditions. Yet progress feels slow, and every new build feels heavier than it should.
This usually means the gap isn’t technical — it’s observational.
After the tools are learned, the real leverage comes from noticing patterns in real work. Where does the same decision keep reappearing? Where do humans hesitate before acting? Where does information change hands in predictable ways?
When those moments are unclear, automation feels forced. When they’re visible, automation feels obvious.
Being stuck after learning the tools is often a signal that it’s time to stop building and start watching the system you’re trying to support. Once the pattern is clear, the automation almost designs itself.
At that point, tools stop being the focus and return to what they were meant to be — enablers of clarity.
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.Martin Mutugi.
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Why Knowing the Tools Still Isn’t Enough in Automation
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