Voice Agent · AI Automation Society

Voice Agent

Quick advice request from an operator, not a dev. (I am open to DMs or other platform to discuss further too!)

I’m building a small voice AI agency focused on sales and operations use cases for SMB clients (inbound call handling, outbound follow-ups, appointment setting, lead qualification, etc.). My background is in sales + operations; I’m new to coding but happy to learn tools like n8n or Make if it materially improves what I can deliver.

For those of you who have actually deployed production voice agents (not just tinkered):

Which platform(s) are you using today for real-time voice agents, and why did you choose them? (e.g. Vapi, Retell, ConvoCore, Bland, Synthflow, LiveKit, Retell, Twilio, Deepgram/ElevenLabs stacks, etc.).

If you were in my shoes (ops/sales background, working with non-technical SMB clients), what would you pick today for:
1. Fastest path to revenue (I can deploy working agents quickly).
2. Low “oh s**t” risk around reliability, latency, and support.
3. Enough flexibility to integrate with CRMs and automation tools (via n8n/Make/Zapier or native integrations).

What’s one platform you’d avoid for an agency model like this, and why? (Pricing gotcha, poor support, bad latency, lock-in, etc.).

Constraints / context:

I’m fine paying for a solid tool if it helps me close and retain clients.
I’d prefer something with a visual builder or good docs so I’m not blocked as a non-developer.
I want to standardize on 1–2 platforms for my first 10–20 clients, not build a unique stack for everyone.

If you were optimizing for speed to first $5–10k MRR with voice agents, what stack would you bet on and why?

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