UK builders: which phone/SMS provider is best for Vapi?
I’m building an AI voice agent in Vapi and I need a provider that can handle both:
✅ Inbound/Outbound calling (UK numbers)
✅ SMS (send + receive, ideally)
✅ Good reliability in the UK (deliverability + call quality)
✅ Reasonable pricing + easy setup
I know Twilio is the common choice and looks cost-effective, but I’ve heard mixed feedback about reliability in the UK.
For anyone shipping real client systems in the UK:
Which provider has been the most reliable for you?
  • Twilio?
  • Vonage / Nexmo?
  • Telnyx?
  • MessageBird?
  • Sinch?
  • Anything else?
If you’ve used it with Vapi specifically, I’d love to know:
  • call quality experience
  • SMS deliverability
  • pricing surprises
  • any setup gotchas
Thanks in advance — want to pick something stable before I roll this out to clients.
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9 comments
Aditya Bisht
5
UK builders: which phone/SMS provider is best for Vapi?
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